Use the following maintenance tips and step-by-step instructions to help you troubleshoot any simple repair issue and resolve things quickly and efficiently. Always submit a maintenance request via your tenant portal if you cannot resolve the problem yourself. For all emergency service maintenance situations, call 844-468-4679 any day or time for immediate assistance. If there is an emergency that threatens you or anyone else in the property, call 911 first. If the situation involves a serious water leak, locate the main water valve in your rental property and turn it to the off/closed position.